Our Price Promise
Merc Clothing has its heritage steeped in the British Subcultures since 1967. We are passionate about helping our customers "Keep the Faith" , whatever their scene, from Mod to Rudeboy, Skin to Soulie.
We believe in the quality of our products and value the loyal support that we have built up from our clientèle.
As we approach our 50th Birthday, we are proud to introduce a Price Promise that we feel will ensure that Merc.com continues to provide the best customer care we can offer.
If you can find one of our products cheaper (Terms and Conditions apply as set out below) we will match that price, ensuring you get the best deal available, direct from Merc Towers, alongside the guarantee of customer care, support, knowledge and passion that can be traced back to our humble origins on Carnaby Street in 1960s London.
Here's to the next 50 years, evolving with the scenes, thank you for choosing Merc.
TERMS & CONDITIONS
Our Price Match promise means that if you find a product cheaper in the UK, we will match that lower price.
Our Price Match promise applies to any branded item for sale. We do not price match online only etailers - ie- Amazon.
If you would like to Price Match at the point of purchase, you will need to contact us by calling 0208 838 2444 or [email protected]. We will require the selected retailer's name, description of the product, the web address and the price and URL (if applicable ) of the item at the price you wish to match.
We cannot offer price match retrospectively, please contact us at point of purchase by calling 0208 838 2444* or emailing [email protected].
The following conditions apply:
- The Price Match products must be identical (i.e. same name, model and colour), in stock, new, not damaged and sold directly through one of the Selected Retailers in the UK in £GBP.
- Items sold as part of a multi, link or bundle deal will be matched to the cheapest price of each item when sold individually.
- Price Match excludes items sold through auction websites or private sellers and online private sales.
- Price Match excludes delivery charges, Merc delivery charges apply as standard.
- Price Match cannot be used in conjunction with any other Merc promotion, discount or voucher offer.
- Price Match is product specific and excludes overarching or store wide promotions, offers and discounts by any Selected Retailer. We will not Price Match multiple discounts from any Selected Retailers, only the individual promotional price of the actual product.
- Our Price Match promise is for personal use only. We reserve the right to restrict our Price Match on each item to one per customer.
- Price Match will not apply if the relevant Selected Retailer is in administration or closing down.
- The selected retailer product is in stock at the time of the price matching.
- The price is lower even after considering differences in shipping costs.
- The selected retailers price excludes volume or membership discounts.
- If a price includes a voucher-type discount, that discount must be live and visible to all site visitors at the time of the price matching.